The journey begins
Diploma of Hospitality Management (SIT50416)
Join us in Cairns in 2019 for the Diploma of Hospitality Management (SIT50416)
Your hospitality career starts here.
We are now taking applications for the Diploma of Hospitality Management (SIT50416) program. This program is available in Cairns, Tropical North Queensland. We have small class sizes to provide our students with support throughout the course. This twelve month program is designed to enable students to work and study, with classes predominantly held on Mondays and Tuesdays during the four study periods. Gain a nationally recognised qualification, valuable employability skills and a pathway with credit to relevant bachelor degrees at university.
During Study Period 1 communication skills are developed. Students learn how to write reports, proposals and other documents, as they build the skills that will be required throughout the program and in the workplace.
Additionally, academic skills including researching and referencing will be introduced to ensure that students can source and present their assessments professionally, and prepare them for bachelor degree studies at university should they wish to move on to higher education
Students will learn the major components and organisational structure of the hospitality, tourism and events industries. Current trends in food, tourism, and event management will be explored. Topics will include key issues including transportation and distribution systems, attractions, accommodation, and event management. While students will focus on their local region, and Australia generally. They will also be introduced to global brands, while developing the skills required to source information on the various aspects of the industries.
Good leadership is essential in all organisations, and the hospitality, tourism and events industries are no different. Students learn about different leadership styles, motivation and teamwork and apply them to the various projects they undertake.
As we live in a global world it is important to understand the importance of diversity within organisations and how diversity in a workplace can provide organisations with a strategic advantage.
Study workshops are offered throughout the year. In Study Period 1 they include:
- Maths for business
- Maths for accounting
- English language for business
Students are advised to discuss the options available with one of the Edwards Institute of Further Education student advisors.
The importance of enhancing the customer experience will be examined throughout this study period. Students will also discover and analyse methods currently used to increase engagement via loyalty programs and social media
Students develop a variety of skills including food and beverage service, food and beverage knowledge and more. Students also visit local coffee plantations, wineries and organic dairies to further enhance their knowledge.
Students will build on the skills and knowledge gained in previous WHS units. In this unit the skills and knowledge required to implement pre-determined work health and safety practices to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, conduct risk assessments, provide work health and safety training, as well as the maintain WHS related records.
During Study Period 2 students participate in career planning workshops and networking groups. These are designed to enhance employment opportunities and to assist students to develop or enhance their careers. Practical placement is essential for this program and all students are expected to gain employment in a related field.
Students will develop the skills and knowledge required to interpret financial information and reports used by organisations to monitor business performance, and provide information on operational or departmental financial activities
Students will learn the fundamentals of sales and marketing, including the development of marketing strategies and sales activities. Throughout Study Period 3 students will work on a project to apply the skills and knowledge gained during the program.
In Study Period 3 students develop project management skills to prepare them for the projects they will be working on in their final semester.
Students who need additional support with their mathematical skills can attend additional workshops that are designed to assist them further.
In Study Period 3, and over the break between Study Periods 3 and 4, students are expected to gain practical placements in related industries. The placements can be local, interstate or even international. Students will discuss various placements at the end of Study Period 2.
Students will develop the skills and knowledge to develop a budget. They will then interpret budgetary requirements, allocate resources, monitor actual income and expenditure, and report on budgetary deviations
This is a capstone subject designed to showcase the skills and knowledge gained throughout the program. All students will work on an event, which they will research, prepare and implement. Students will work in groups and as individuals throughout the Study Period.
During the final Study Period students are required to complete the capstone unit – the event. Students are allocated time to work with their team in order to prepare group work and major projects. Workshops are held to assist students throughout the Study Period.
On-campus in Cairns - Tropical North Queensland
Apply now for 2019
Applications are to be made directly to Edwards Institute of Further Education.